Shipping
- We ship to the UK, USA and the Caribbean (Turks and Caicos islands, The Bahamas, Bermuda, Barbados, Anguilla, Antigua & Barbuda, Jamaica and Cayman Islands).
- Once your order has been placed, it will be dispatched to the mail carrier in 1-3 business days and you will receive a notification email when this has occurred. Once dispatched your order should arrive within 2 business days, if you live in the UK. Orders from the USA & Caribbean have expected delivery times of 5-7 business days after it has been dispatched.
- Your order is being shipped from the United Kingdom, so international shipping prices will vary depending on the destination and total weight of the items bought. There are two options for international shipping:
- Standard: Shipped within 6-7 business days with no tracking information provided. Hence, once your order has been dispatched, we will not be able to provide further updates and Carib Hair will not be liable to refund or replace any lost or delayed orders.
- Tracked: Shipped within 5-7 business days with tracking information to the point of delivery.
- The shipping fee will be displayed at checkout.
Return & Refund
- We do not accept returns.
- We do not provide refunds once your order has been dispatched.
- Should you need to cancel or amend an order, this must be done before your order is dispatched, so please contact us as soon as you can.
- Should your items arrive damaged or broken, you must provide photo evidence of the product condition on arrival by emailing info@caribhair.com and state whether you would like a refund or a replacement.
- Upon approval of a refund, you should receive your funds back to the method of payment used at check out in 2-5 business days. If you have been approved for a replacement, it will be dispatched within 1-3 business days.
Contact
For further information, special requests, wholesale inquiries please use the contact form or email us at info@caribhair.com
By placing an order with Carib Hair, you have legally agreed that you have read and accepted our privacy policy and terms and conditions.